Drilldown: Test Capabilities
Test Capabilities > CATEGORY :
Digital or
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& NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Integration with 3rd party recording solutions or
Social Engagement will be available when the rest of the suite is GA
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