Drilldown: Test Capabilities
Test Capabilities > CATEGORY :
Digital or
Outbound
& NOTES :
Genesys Universal Scripting – PS Asset or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
Social Engagement will be available when the rest of the suite is GA or
None
Use the filters below to narrow your results.
None (1) ·
Advanced Chat (1) ·
Custom/External Pre-Validation (1) ·
Inbound SMS, MMS (1) ·
Intelligent Workload Distribution (1) ·
Messaging (1) ·
Outbound Analytics (1) ·
Outbound Email (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound notifications / IVR (1) ·
Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound Short Message Service (SMS) Aggregation (1) ·
Outbound Voice / agent assisted service (1) ·
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1) ·
Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Rich Media for Chatbots & Messaging (1) ·
Social Engagement (1) ·
Test (1)
None (1) ·
Advanced Chat (1) ·
Inbound SMS, MMS (1) ·
Intelligent Workload Distribution (1) ·
Messaging (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
Social Engagement (1) ·
_Chatbot, _Messaging (1) ·
_Outbound TBD (1) ·
_Outbound Voice / agent assisted service (1)
None (1) ·
Custom/External Pre-Validation (1) ·
Inbound SMS (1) ·
Outbound Analytics (1) ·
Outbound Email (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound Short Message Service (SMS) Aggregation (1) ·
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1) ·
Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Rich Media for Chatbots & Messaging (1) ·
Social Engagement (Twitter, FB) (1)
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