Drilldown: Test Capabilities
Test Capabilities > CATEGORY :
Digital or
Outbound
& FEATURE LEVEL GEC AZURE :
1. CAPABILITY or
3. FEATURE
& TIME EAP GEC AZURE:
None
Use the filters below to narrow your results.
Advanced Chat (1) ·
Context Routing (1) ·
Email (1) ·
Email Classic (1) ·
Inbound SMS, MMS (1) ·
Intelligent Workload Distribution (1) ·
Outbound Analytics (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound notifications / IVR (1) ·
Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) Aggregation (1) ·
Outbound Voice / agent assisted service (1) ·
Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Reactive Chat (1) ·
Rich Media for Chatbots & Messaging (1)
None (1) ·
Available to current Reactive Chat customers only (1) ·
Included in the base seat (1) ·
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. (1) ·
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email (1)
None (1) ·
Inbound SMS (1) ·
Outbound Analytics (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) Aggregation (1) ·
Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Reactive Chat (1) ·
Reactive Email (1) ·
Rich Media for Chatbots & Messaging (1)
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