Drilldown: Test Capabilities
Test Capabilities > CATEGORY :
Digital or
Outbound
& FEATURE LEVEL GEC AZURE :
1. CAPABILITY or
2. USE CASE
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
None
Use the filters below to narrow your results.
Advanced Chat (1) ·
Custom/External Pre-Validation (1) ·
Inbound SMS, MMS (1) ·
Intelligent Workload Distribution (1) ·
Outbound Email (1) ·
Outbound notifications / IVR (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound Voice / agent assisted service (1) ·
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1)
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