Drilldown: Test Capabilities
Test Capabilities > CATEGORY :
Digital or
Outbound
& CAPABILITY AWS :
Outbound Short Message Service (SMS) or
Outbound-Preview - Pull or
None
Use the filters below to narrow your results.
None (1) ·
Advanced Chat (1) ·
Context Routing (1) ·
Email (1) ·
Intelligent Workload Distribution (1) ·
Messaging (1) ·
Mobile Chat (1) ·
Outbound notifications / IVR (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound Voice / agent assisted service (1) ·
Outbound-Preview - Pull (1) ·
Test (1)
None (1) ·
Included in the base seat (1) ·
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date (1) ·
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP (1) ·
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email (1)
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