Drilldown: Test Capabilities
Test Capabilities > CATEGORY :
AI or
None
& NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Integration with 3rd party recording solutions or
Other or
None
Use the filters below to narrow your results.
NAME:
CAPABILITY AZURE:
None (1) ·
Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
Designer (1) ·
Designer Flowchart UI (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
Device Management (1) ·
Dialog Engine NLU (1) ·
External LDAP Authentication (1) ·
GCXI historical reporting (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
Genesys Engage APIs: Workspace API / Voice, Chat (1) ·
Historical Data Feed (1) ·
In-browser WebRTC Support (1) ·
Inbound Voice IVR - TTS (1) ·
Inbound Voice IVR – ASR (1) ·
Interaction Recording (1) ·
IVR PaaS (1) ·
IVR PaaS w/Intelligent Automation (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Pulse real-time reporting (1) ·
Quality Management (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
WebRTC Media Service* (1) ·
Workforce Management (1) ·
Workspace Toolkit (1)
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