Drilldown: Test Capabilities
Test Capabilities > CATEGORY :
AI or
Outbound or
Other
& TIME EAP GEC AZURE:
None
& CAPABILITY AZURE :
_NA or
None
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None (1) ·
Available to current Reactive Chat customers only (1) ·
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP (1) ·
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. (1) ·
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email (1)
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