Drilldown: Test Capabilities
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None (1) ·
Agent Assist (1) ·
Dialog Engine NLU (1) ·
Email Classic (1) ·
Inbound MMS support (1) ·
Intelligent Workload Distribution (1) ·
Messaging (1) ·
Predictive Engagement (1) ·
Predictive Routing (1) ·
Reactive Chat (1) ·
Rich Media for Chatbots & Messaging (1) ·
Social Engagement (1) ·
Test (1)
None (1) ·
- verify Portico support in specific geo-regions (1) ·
Available to current Reactive Chat customers only (1) ·
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date (1) ·
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. (1) ·
Social Engagement will be available when the rest of the suite is GA (1)
Showing below up to 1 result in range #1 to #1.
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