Drilldown: Test Capabilities
Test Capabilities > CATEGORY :
AI or
Digital
& NOTES :
Integration with 3rd party recording solutions or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
None
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Predictive Engagement Salesforce & Marketo Integration (1) ·
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Test (1)
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