Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
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& STATUS GEC AZURE:
1. STANDARD
& TIME PA GEC AZURE:
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& NOTES :
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Integration with 3rd party recording solutions or
None
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Callback (1) ·
Customer surveys (1) ·
Designer (1) ·
Designer w/analytics (1) ·
Enterprise IVR (1) ·
GCXI historical reporting (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
Historical Data Feed (1) ·
Inbound Voice (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Personal Voice Mail (1) ·
Pulse real-time reporting (1) ·
Workspace (1)
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