Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
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& STATUS GEC AZURE :
4. CONSOLIDATED or
Vadim D
& NOTES :
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
None
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Employee Performance (WE03) (1) ·
Genesys Engage API: Provisioning (1) ·
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Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
In-browser WebRTC Support (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
WebRTC Media Service* (1)
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