Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
None
& STATUS GEC AWS
:
1. STANDARD
or
2. PM-Controlled
& NOTES
:
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20
or
None
& CAPABILITY AWS:
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