Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
None
& STATUS GEC AWS:
2. PM-Controlled
& NOTES :
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
None
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Employee Performance (WE03) (1) ·
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Genesys Engage API: Provisioning (1) ·
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Gplus Adapter for Microsoft Dynamics 365 (1) ·
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In-browser WebRTC Support (1) ·
Mobile Callback (GES Callback)* (1) ·
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Screen Capture (1) ·
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WebRTC Media Service* (1) ·
Workspace Toolkit (1)
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Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Voicebots (1) ·
Workspace Toolkit (1) ·
_Callback (1) ·
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_WWE, _SIP Phone (1)
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