Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
None
& STATUS GEC AWS:
2. PM-CONTROLLED
& NOTES :
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Other
Use the filters below to narrow your results.
Agent Scripting (1) ·
Employee Performance (WE03) (1) ·
Genesys Engage APIs: Workspace API / Voice, Chat (1) ·
Interaction Recording (1) ·
Quality Assurance and Compliance (WE01) (1) ·
Quality Management (1) ·
Resource Management (WE02) (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
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