Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
None
& STATUS GEC AWS:
2. PM-Controlled
& NOTES :
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Integration with 3rd party recording solutions or
Other
Use the filters below to narrow your results.
Agent Scripting (1) ·
Employee Performance (WE03) (1) ·
Genesys Engage APIs: Workspace API / Voice, Chat (1) ·
Interaction Recording (1) ·
Quality Assurance and Compliance (WE01) (1) ·
Quality Management (1) ·
Resource Management (WE02) (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
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