Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
None
& NOTES
:
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20
or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
& CAPABILITY AZURE:
_NA ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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