Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
None
& NAME:
Recording Connector – Assisted Service
& NOTES :
Integration with 3rd party recording solutions or
Nuance ASR or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
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