Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
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& FEATURE LEVEL GEC AZURE :
2. USE CASE or
3. FEATURE or
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& NOTES :
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
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Device Management (1) ·
Employee Performance (WE03) (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
In-browser WebRTC Support (1) ·
IVR PaaS w/Intelligent Automation (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
WebRTC Media Service* (1)
None (1) ·
Device Management (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
In-browser WebRTC Support (1) ·
IVR PaaS w/Intelligent Automation (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
WebRTC Media Service* (1)
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