Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
None
& FEATURE LEVEL GEC AZURE :
1. CAPABILITY or
3. FEATURE
& NOTES :
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Nuance ASR or
None
Use the filters below to narrow your results.
Callback (1) ·
Chatbots (1) ·
Customer surveys (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
Enterprise IVR (1) ·
External LDAP Authentication (1) ·
External Task Routing (1) ·
GCXI historical reporting (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
GPlus Adapter for Salesforce (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
Group Voice Mail (1) ·
GWS API (1) ·
Historical Data Feed (1) ·
In-browser WebRTC Support (1) ·
Inbound Voice (1) ·
Inbound Voice IVR – ASR (1) ·
IVR PaaS (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Personal Voice Mail (1) ·
Pulse real-time reporting (1) ·
Voicebots (1) ·
WebRTC Media Service* (1) ·
Workspace (1) ·
Workspace Toolkit (1)
Callback (1) ·
Chatbots (1) ·
Customer surveys (1) ·
Designer (1) ·
Designer w/analytics (1) ·
Enterprise IVR (1) ·
External Task Routing (1) ·
GCXI historical reporting (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
GWS API (1) ·
Historical Data Feed (1) ·
Inbound Voice (1) ·
IVR PaaS (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Personal Voice Mail (1) ·
Pulse real-time reporting (1) ·
Voicebots (1) ·
Workspace (1) ·
Workspace Toolkit (1) ·
_Enterprise IVR (1) ·
_GWS API (1) ·
_NA (1) ·
_TBD (1) ·
_WWE (1) ·
_WWE, _SIP Phone (1)
None (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
External LDAP Authentication (1) ·
GCXI historical reporting (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
Historical Data Feed (1) ·
In-browser WebRTC Support (1) ·
Inbound Voice IVR – ASR (1) ·
IVR PaaS (1) ·
Pulse real-time reporting (1) ·
WebRTC Media Service* (1) ·
Workspace Toolkit (1)
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