Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
Digital
& NOTES :
Included into Designer as a feature or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
Other or
None
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None (1) ·
Advanced Chat (1) ·
Context Routing (1) ·
Email (1) ·
Email Classic (1) ·
Inbound MMS support (1) ·
Inbound SMS, MMS (1) ·
Intelligent Workload Distribution (1) ·
Messaging (1) ·
Mobile Chat (1) ·
Reactive Chat (1) ·
Rich Media for Chatbots & Messaging (1) ·
Social Engagement (1) ·
Test (1)
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