Drilldown: Test Capabilities

Jump to: navigation, search

Choose a table:


Test Capabilities > NOTES : Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or Other

Use the filters below to narrow your results.

CATEGORY:
None (1) · Digital (1)
NAME:
Agent Scripting (1) · Agent SSO / SAML 2.0 Integration w/ External IDP (1) · Context Routing (1) · Designer Flowchart UI (1) · Email (1) · Email Classic (1) · Employee Performance (WE03) (1) · Genesys Engage APIs: Workspace API / Voice, Chat (1) · Inbound MMS support (1) · Inbound Voice IVR - TTS (1) · Inbound Voice IVR – ASR (1) · Interaction Recording (1) · Messaging (1) · Mobile Chat (1) · Quality Assurance and Compliance (WE01) (1) · Quality Management (1) · Reactive Chat (1) · Recording Connector – Assisted Service (1) · Recording Connector – Self-Service (1) · Resource Management (WE02) (1) · Screen Capture (1) · Social Engagement (1) · Speech Analytics (GIA) (1) · Workforce Management (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 2. USE CASE (1) · 3. FEATURE (1)
STATUS GEC AZURE:
0. NA (1) · 1. STANDARD (1) · 2. PM-CONTROLLED (1) · 3. PLANNED (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
0. NA (1) · 1. Standard (1) · 2. PM-Controlled (1) · 3. PLANNED (1)
TIME EAP GEC AZURE:
None (1) · 1Q21 (1) · NA (1) · _NA (1)
TIME PA GEC AZURE:
None (1) · 1Q21 (1) · 3Q21 (1) · TBD (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · =_NA (1) · Agent Scripting (1) · Context Routing (1) · Messaging (1) · Quality Assurance and Compliance (WE01) (1) · Recording Connector – Assisted Service (1) · Recording Connector – Self-Service (1) · Resource Management (WE02) (1) · Social Engagement (1) · _Designer (1) · _Enterprise IVR (1) · _GWS API (1) · _Inbound SMS, MMS (1) · _NA (1) · _Platform, Portal -- available ONE login (1)
CAPABILITY AWS:
None (1) · Agent SSO / SAML 2.0 Integration w/ External IDP (1) · Designer Flowchart UI (1) · Genesys Engage APIs: Workspace API / Voice, Chat (1) · Inbound MMS support (1) · Inbound Voice IVR - TTS (1) · Inbound Voice IVR – ASR (1) · Interaction Recording (1) · Quality Management (1) · Reactive Chat (1) · Reactive Email (1) · Screen Capture (1) · Social Engagement (Twitter, FB) (1) · Speech Analytics (GIA) (1) · Workforce Management (1)

Showing below up to 1 result in range #1 to #1.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/Test_Capabilities (2024-11-17 03:06:57)"