Drilldown: Test Capabilities
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Test Capabilities > NOTES :
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
None
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Outbound List Export (SFTP) (1) ·
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Screen Capture (1) ·
WebRTC Media Service* (1) ·
Workspace Toolkit (1)
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