Drilldown: Test Capabilities

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Test Capabilities > NOTES : Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or Social Engagement will be available when the rest of the suite is GA or Supports MS Exchange%2C O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned %28but not licensed if only email is used%29.rebranded Advanced Email

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CATEGORY:
None (1) · Digital (1)
NAME:
Screen Capture (1) · Social Engagement (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1)
STATUS GEC AZURE:
0. NA (1) · 3. PLANNED (1)
STATUS GEC AWS:
2. PM-Controlled (1)
TIME EAP GEC AZURE:
None (1) · NA (1)
TIME PA GEC AZURE:
None (1) · 1Q21 (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
Social Engagement (1) · _NA (1)
CAPABILITY AWS:
Screen Capture (1) · Social Engagement (Twitter, FB) (1)

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