Drilldown: Test Capabilities

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Test Capabilities > STATUS GEC AWS : 0. NA or 1. STANDARD & NOTES : Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or Nuance TTS or Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.

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CATEGORY:
None (1)
NAME:
Agent SSO / SAML 2.0 Integration w/ External IDP (1) · Inbound Voice IVR - TTS (1)
FEATURE LEVEL GEC AZURE:
2. USE CASE (1) · 3. FEATURE (1)
STATUS GEC AZURE:
3. PLANNED (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS: (Click arrow to add another value)
TIME EAP GEC AZURE:
None (1) · _NA (1)
TIME PA GEC AZURE:
None (1) · 3Q21 (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
_Enterprise IVR (1) · _Platform, Portal -- available ONE login (1)
CAPABILITY AWS:
Agent SSO / SAML 2.0 Integration w/ External IDP (1) · Inbound Voice IVR - TTS (1)

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