Drilldown: Test Capabilities

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Test Capabilities > STATUS GEC AZURE: 4. CONSOLIDATED & NOTES : New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or None

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CATEGORY:
None (1) · AI (1) · Digital (1) · Outbound (1)
NAME:
Custom/External Pre-Validation (1) · Dialog Engine NLU (1) · Genesys Engage API: Provisioning (1) · Genesys Engage APIs: Statistics (1) · In-browser WebRTC Support (1) · IVR Recording (1) · Mobile Callback (GES Callback)* (1) · Mobile Chat (1) · Mobile Click-to-Call (1) · Open-Internet-Connected Agents* (1) · Outbound Analytics (1) · Outbound Email (1) · Outbound List Export (SFTP) (1) · Outbound List Import (SFTP) (1) · Outbound Restful API’s (1) · Outbound Short Message Service (SMS) (1) · Outbound Short Message Service (SMS) Aggregation (1) · Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1) · Outbound-Predictive (1) · Outbound-Preview - Pull (1) · Outbound-Preview - Push (1) · Outbound-Progressive (1) · Rich Media for Chatbots & Messaging (1) · WebRTC Media Service* (1)
FEATURE LEVEL GEC AZURE:
2. USE CASE (1) · 3. FEATURE (1)
STATUS GEC AZURE: (Click arrow to add another value)
STATUS GEC AWS:
1. STANDARD (1) · 2. PM-CONTROLLED (1) · 3. Planned (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · _Callback (1) · _Chatbot, _Messaging (1) · _ChatBot, _VoiceBot (1) · _Default config (1) · _Enterprise IVR (1) · _GWS API (1) · _Outbound TBD (1) · _Outbound Voice / agent assisted service (1) · _TBD (1) · _WWE (1) · _WWE, _SIP Phone (1)
CAPABILITY AWS:
None (1) · Custom/External Pre-Validation (1) · Dialog Engine NLU (1) · Genesys Engage API: Provisioning (1) · Genesys Engage APIs: Statistics (1) · In-browser WebRTC Support (1) · IVR Recording (1) · Mobile Callback (GES Callback)* (1) · Mobile Click-to-Call (1) · Open-Internet-Connected Agents* (1) · Outbound Analytics (1) · Outbound Email (1) · Outbound List Export (SFTP) (1) · Outbound List Import (SFTP) (1) · Outbound Restful API’s (1) · Outbound Short Message Service (SMS) (1) · Outbound Short Message Service (SMS) Aggregation (1) · Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1) · Outbound-Predictive (1) · Outbound-Preview - Pull (1) · Outbound-Preview - Push (1) · Outbound-Progressive (1) · Rich Media for Chatbots & Messaging (1) · WebRTC Media Service* (1)

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