Drilldown: Test Capabilities

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Test Capabilities > TIME EAP GEC AZURE: None & NOTES : New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or Social Engagement will be available when the rest of the suite is GA

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CATEGORY:
None (1) · Digital (1)
NAME:
Mobile Chat (1) · Screen Capture (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 2. USE CASE (1)
STATUS GEC AZURE:
0. NA (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
1. STANDARD (1) · 2. PM-Controlled (1)
TIME EAP GEC AZURE: (Click arrow to add another value)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · _NA (1)
CAPABILITY AWS:
None (1) · Screen Capture (1)

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