Drilldown: Test Capabilities

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Test Capabilities > STATUS GEC AWS: 1. Standard & NOTES : Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Nuance ASR

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CATEGORY:
None (1) · Digital (1)
NAME:
Inbound Voice IVR – ASR (1) · Mobile Chat (1)
FEATURE LEVEL GEC AZURE:
2. USE CASE (1) · 3. FEATURE (1)
STATUS GEC AZURE:
3. PLANNED (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS: (Click arrow to add another value)
TIME EAP GEC AZURE:
None (1) · _NA (1)
TIME PA GEC AZURE:
None (1) · 3Q21 (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · _Enterprise IVR (1)
CAPABILITY AWS:
None (1) · Inbound Voice IVR – ASR (1)

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