Drilldown: Test Capabilities

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Test Capabilities > NOTES : Integration with 3rd party recording solutions or New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn

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CATEGORY:
None (1) · Digital (1)
NAME:
Agent SSO / SAML 2.0 Integration w/ External IDP (1) · Mobile Chat (1) · Recording Connector – Assisted Service (1) · Recording Connector – Self-Service (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 2. USE CASE (1)
STATUS GEC AZURE:
3. PLANNED (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
0. NA (1) · 1. STANDARD (1)
TIME EAP GEC AZURE:
None (1) · 1Q21 (1)
TIME PA GEC AZURE:
None (1) · TBD (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · Recording Connector – Assisted Service (1) · Recording Connector – Self-Service (1) · _Platform, Portal -- available ONE login (1)
CAPABILITY AWS:
None (1) · Agent SSO / SAML 2.0 Integration w/ External IDP (1)

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