Drilldown: Test Capabilities

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Test Capabilities > STATUS GEC AWS : 1. STANDARD or None & NOTES : Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20 or New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or None

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CATEGORY:
None (1) · Digital (1) · Outbound (1)
NAME:
Other values:
FEATURE LEVEL GEC AZURE:
None (1) · 1. CAPABILITY (1) · 2. USE CASE (1) · 3. FEATURE (1) · Mobile Chat (1)
STATUS GEC AZURE:
None (1) · 0. NA (1) · 1. STANDARD (1) · 3. PLANNED (1) · 4. CONSOLIDATED (1) · Vadim D (1) · _BD (1)
STATUS GEC AWS: (Click arrow to add another value)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · Advanced Chat (1) · Callback (1) · Customer surveys (1) · Designer (1) · Designer w/analytics (1) · Enterprise IVR (1) · GCXI historical reporting (1) · GPlus Adaptor for Salesforce (1) · Group Voice Mail (1) · Historical Data Feed (1) · Inbound SMS, MMS (1) · Inbound Voice (1) · IVR PaaS (1) · Native Softphone w/SIP (1) · Native Softphone w/WebRTC (1) · Outbound notifications / IVR (1) · Outbound Voice / agent assisted service (1) · Personal Voice Mail (1) · Pulse real-time reporting (1) · Workspace (1) · _Enterprise IVR (1) · _IVR_PaaS (1) · _NA (1) · _Outbound TBD (1) · _Outbound Voice / agent assisted service (1) · _Platform, Portal -- available ONE login (1) · _TBD (1)
CAPABILITY AWS:
None (1) · Agent SSO / SAML 2.0 Integration w/ External IDP (1) · Custom/External Pre-Validation (1) · Designer (1) · Designer w/analytics (1) · Device Management (1) · External LDAP Authentication (1) · GCXI historical reporting (1) · Historical Data Feed (1) · Inbound SMS (1) · IVR PaaS (1) · IVR PaaS w/Intelligent Automation (1) · IVR Recording (1) · Outbound Analytics (1) · Outbound Email (1) · Outbound List Export (SFTP) (1) · Outbound List Import (SFTP) (1) · Outbound Restful API’s (1) · Outbound Short Message Service (SMS) (1) · Outbound Short Message Service (SMS) Aggregation (1) · Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1) · Outbound-Predictive (1) · Outbound-Preview - Pull (1) · Outbound-Preview - Push (1) · Outbound-Progressive (1) · Pulse real-time reporting (1)

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