Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AZURE
:
0. NA
or
4. CONSOLIDATED
or
Vadim D
& NOTES
:
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20
or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn
or
Nuance TTS
or
Other
or
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