Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AZURE :
1. STANDARD or
3. PLANNED
& TIME PA GEC AZURE:
None
& NOTES :
Genesys Universal Scripting – PS Asset or
Nuance TTS or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
None
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Outbound Voice / agent assisted service (1) ·
Personal Voice Mail (1) ·
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