Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AWS :
2. PM-CONTROLLED or
3. PLANNED
& NOTES :
Genesys Universal Scripting – PS Asset or
Integration with 3rd party recording solutions or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
None
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Genesys Engage API: Provisioning (1) ·
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