Drilldown: Test Capabilities

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Test Capabilities > TIME EAP GEC AZURE : NA or Other or None & NOTES : Genesys Cloud Resource Management (WE02) package should be positioned for new customers or Included in the base seat or Social Engagement will be available when the rest of the suite is GA or incl, SOW-145

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CATEGORY:
None (1) · Digital (1)
NAME:
Context Routing (1) · Genesys Engage APIs: Workspace API / Voice, Chat (1) · Social Engagement (1) · Workforce Management (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 3. FEATURE (1)
STATUS GEC AZURE:
0. NA (1) · 1. STANDARD (1) · 3. PLANNED (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
1. STANDARD (1) · 2. PM-Controlled (1)
TIME EAP GEC AZURE: (Click arrow to add another value)
TIME PA GEC AZURE:
None (1) · 1Q21 (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
Context Routing (1) · Social Engagement (1) · _GWS API (1) · _NA (1)
CAPABILITY AWS:
None (1) · Genesys Engage APIs: Workspace API / Voice, Chat (1) · Social Engagement (Twitter, FB) (1) · Workforce Management (1)

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