Drilldown: Test Capabilities
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Test Capabilities > NOTES
:
Available to current Reactive Chat customers only
or
Genesys Universal Scripting – PS Asset
or
Included in the base seat
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud
or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date
or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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None (1) ·
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Genesys Engage API: Provisioning (1) ·
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IVR PaaS (1) ·
IVR PaaS w/Intelligent Automation (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
Outbound Analytics (1) ·
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Outbound List Export (SFTP) (1) ·
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Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) (1) ·
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Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1) ·
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Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Pulse real-time reporting (1) ·
Reactive Chat (1) ·
Rich Media for Chatbots & Messaging (1) ·
WebRTC Media Service* (1) ·
Workspace Toolkit (1)
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