Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AZURE :
0. NA or
1. STANDARD or
_BD
& NOTES :
Available to current Reactive Chat customers only or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Nuance ASR or
Other or
None
Use the filters below to narrow your results.
Advanced Chat (1) ·
Callback (1) ·
Context Routing (1) ·
Customer surveys (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
Device Management (1) ·
Email Classic (1) ·
Enterprise IVR (1) ·
External LDAP Authentication (1) ·
GCXI historical reporting (1) ·
GPlus Adapter for Salesforce (1) ·
Group Voice Mail (1) ·
Historical Data Feed (1) ·
Inbound SMS, MMS (1) ·
Inbound Voice (1) ·
Interaction Recording (1) ·
IVR PaaS w/Intelligent Automation (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
Personal Voice Mail (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Pulse real-time reporting (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Test (1) ·
Workforce Management (1) ·
Workspace (1)
None (1) ·
=_NA (1) ·
Advanced Chat (1) ·
Callback (1) ·
Context Routing (1) ·
Customer surveys (1) ·
Designer (1) ·
Designer w/analytics (1) ·
Enterprise IVR (1) ·
GCXI historical reporting (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
Historical Data Feed (1) ·
Inbound SMS, MMS (1) ·
Inbound Voice (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
Personal Voice Mail (1) ·
Pulse real-time reporting (1) ·
Workspace (1) ·
_IVR_PaaS (1) ·
_NA (1) ·
_TBD (1)
None (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
Device Management (1) ·
External LDAP Authentication (1) ·
GCXI historical reporting (1) ·
Historical Data Feed (1) ·
Inbound SMS (1) ·
Interaction Recording (1) ·
IVR PaaS w/Intelligent Automation (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Pulse real-time reporting (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Reactive Email (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
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