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Test Capabilities > STATUS GEC AWS:
2. PM-CONTROLLED
& NOTES
:
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud
or
Integration with 3rd party recording solutions
or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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