Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AZURE 
:
0. NA or
1. STANDARD
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
None
:
0. NA or
1. STANDARD
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
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Advanced Chat (1) ·
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Customer surveys (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
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Device Management (1) ·
Enterprise IVR (1) ·
GCXI historical reporting (1) ·
GPlus Adapter for Salesforce (1) ·
Group Voice Mail (1) ·
Historical Data Feed (1) ·
Inbound SMS, MMS (1) ·
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IVR PaaS w/Intelligent Automation (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
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Personal Voice Mail (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
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Test (1) ·
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FEATURE LEVEL GEC AZURE:
STATUS GEC AZURE: (Click arrow to add another value)
STATUS GEC AWS:
TIME EAP GEC AZURE:
TIME PA GEC AZURE:
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) ·
Advanced Chat (1) ·
Callback (1) ·
Customer surveys (1) ·
Designer (1) ·
Designer w/analytics (1) ·
Enterprise IVR (1) ·
GCXI historical reporting (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
Historical Data Feed (1) ·
Inbound SMS, MMS (1) ·
Inbound Voice (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
Personal Voice Mail (1) ·
Pulse real-time reporting (1) ·
Workspace (1) ·
_IVR_PaaS (1) ·
_NA (1)
CAPABILITY AWS:
None (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
Device Management (1) ·
GCXI historical reporting (1) ·
Historical Data Feed (1) ·
Inbound SMS (1) ·
IVR PaaS w/Intelligent Automation (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Pulse real-time reporting (1) ·
Quality Management (1)
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