Drilldown: Test Capabilities
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Test Capabilities > NOTES
:
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20
or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
or
Nuance ASR
or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email
or
Other ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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