Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AZURE :
0. NA or
1. STANDARD or
4. CONSOLIDATED
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Other or
None
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NAME:
None (1) ·
=_NA (1) ·
Advanced Chat (1) ·
Callback (1) ·
Context Routing (1) ·
Customer surveys (1) ·
Designer (1) ·
Designer w/analytics (1) ·
Enterprise IVR (1) ·
GCXI historical reporting (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
Historical Data Feed (1) ·
Inbound SMS, MMS (1) ·
Inbound Voice (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
Personal Voice Mail (1) ·
Pulse real-time reporting (1) ·
Workspace (1) ·
_Callback (1) ·
_Chatbot, _Messaging (1) ·
_ChatBot, _VoiceBot (1) ·
_Default config (1) ·
_Designer (1) ·
_Enterprise IVR (1) ·
_GWS API (1) ·
_Inbound SMS, MMS (1) ·
_IVR_PaaS (1) ·
_NA (1) ·
_Outbound TBD (1) ·
_Outbound Voice / agent assisted service (1) ·
_Platform, Portal -- available ONE login (1) ·
_TBD (1) ·
_WWE (1) ·
_WWE, _SIP Phone (1)
CAPABILITY AWS:
Showing below up to 1 result in range #1 to #1.
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