Drilldown: Test Capabilities

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Test Capabilities > TIME PA GEC AZURE : 3Q21 or None & NOTES : - verify Portico support in specific geo-regions or Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Nuance TTS

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CATEGORY:
None (1) · Digital (1)
NAME:
Employee Performance (WE03) (1) · Inbound MMS support (1) · Inbound Voice IVR - TTS (1) · Mobile Chat (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 2. USE CASE (1) · 3. FEATURE (1)
STATUS GEC AZURE:
2. PM-CONTROLLED (1) · 3. PLANNED (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
1. STANDARD (1) · 2. PM-CONTROLLED (1)
TIME EAP GEC AZURE:
None (1) · _NA (1)
TIME PA GEC AZURE: (Click arrow to add another value)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · _Enterprise IVR (1) · _Inbound SMS, MMS (1)
CAPABILITY AWS:
None (1) · Inbound MMS support (1) · Inbound Voice IVR - TTS (1)

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