Drilldown: Test Capabilities

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Test Capabilities > NAME: Context Routing & NOTES : Included in the base seat or New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn

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CATEGORY:
Digital (1)
NAME: (Click arrow to add another value)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1)
STATUS GEC AZURE:
1. STANDARD (1)
STATUS GEC AWS:
1. STANDARD (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
Context Routing (1)
CAPABILITY AWS:
None (1)

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