Drilldown: Test Capabilities

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Test Capabilities > NAME : Outbound-Predictive or Reactive Chat & NOTES : Available to current Reactive Chat customers only or Nuance ASR or Social Engagement will be available when the rest of the suite is GA

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CATEGORY:
Digital (1)
NAME: (Click arrow to add another value)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1)
STATUS GEC AZURE:
0. NA (1)
STATUS GEC AWS:
2. PM-CONTROLLED (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
_NA (1)
CAPABILITY AWS:
Reactive Chat (1)

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