Drilldown: Test Capabilities

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Test Capabilities > NAME : Outbound Analytics or Outbound notifications / IVR or Screen Capture & NOTES: Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers

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CATEGORY:
None (1)
NAME: (Click arrow to add another value)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1)
STATUS GEC AZURE:
0. NA (1)
STATUS GEC AWS:
2. PM-Controlled (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
_NA (1)
CAPABILITY AWS:
Screen Capture (1)

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