Drilldown: Test Capabilities

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Test Capabilities > NAME : Agent SSO / SAML 2.0 Integration w/ External IDP or Native Softphone w/SIP or Outbound-Preview - Pull

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CATEGORY:
None (1) · Outbound (1)
NAME: (Click arrow to add another value)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 2. USE CASE (1) · 3. FEATURE (1)
STATUS GEC AZURE:
1. STANDARD (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
1. Standard (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES:
None (1) · Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn (1)
CAPABILITY AZURE:
Native Softphone w/SIP (1) · _Outbound Voice / agent assisted service (1) · _Platform, Portal -- available ONE login (1)
CAPABILITY AWS:
None (1) · Agent SSO / SAML 2.0 Integration w/ External IDP (1) · Outbound-Preview - Pull (1)

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