Drilldown: Test Capabilities

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Test Capabilities > FEATURE LEVEL GEC AZURE: 3. FEATURE & STATUS GEC AWS: 1. STANDARD & NOTES : Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or None

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CATEGORY:
Outbound (1)
NAME:
Outbound Analytics (1) · Outbound List Export (SFTP) (1) · Outbound List Import (SFTP) (1) · Outbound Restful API’s (1) · Outbound Short Message Service (SMS) Aggregation (1) · Outbound-Predictive (1) · Outbound-Preview - Pull (1) · Outbound-Preview - Push (1) · Outbound-Progressive (1)
FEATURE LEVEL GEC AZURE: (Click arrow to add another value)
STATUS GEC AZURE:
4. CONSOLIDATED (1)
STATUS GEC AWS: (Click arrow to add another value)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
_Outbound TBD (1) · _Outbound Voice / agent assisted service (1)
CAPABILITY AWS:
Outbound Analytics (1) · Outbound List Export (SFTP) (1) · Outbound List Import (SFTP) (1) · Outbound Restful API’s (1) · Outbound Short Message Service (SMS) Aggregation (1) · Outbound-Predictive (1) · Outbound-Preview - Pull (1) · Outbound-Preview - Push (1) · Outbound-Progressive (1)

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