Drilldown: Test Capabilities

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Test Capabilities > FEATURE LEVEL GEC AZURE: 3. FEATURE & NOTES : New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or Nuance TTS or None

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CATEGORY:
None (1) · AI (1) · Digital (1) · Outbound (1)
NAME:
Dialog Engine NLU (1) · Genesys Engage API: Provisioning (1) · Genesys Engage APIs: Statistics (1) · In-browser WebRTC Support (1) · Inbound Voice IVR - TTS (1) · Outbound Analytics (1) · Outbound List Export (SFTP) (1) · Outbound List Import (SFTP) (1) · Outbound Restful API’s (1) · Outbound Short Message Service (SMS) Aggregation (1) · Outbound-Predictive (1) · Outbound-Preview - Pull (1) · Outbound-Preview - Push (1) · Outbound-Progressive (1) · Rich Media for Chatbots & Messaging (1) · WebRTC Media Service* (1)
FEATURE LEVEL GEC AZURE: (Click arrow to add another value)
STATUS GEC AZURE:
3. PLANNED (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
1. STANDARD (1) · 2. PM-CONTROLLED (1)
TIME EAP GEC AZURE:
None (1) · _NA (1)
TIME PA GEC AZURE:
None (1) · 3Q21 (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
_Chatbot, _Messaging (1) · _ChatBot, _VoiceBot (1) · _Enterprise IVR (1) · _GWS API (1) · _Outbound TBD (1) · _Outbound Voice / agent assisted service (1) · _WWE (1) · _WWE, _SIP Phone (1)
CAPABILITY AWS:
Dialog Engine NLU (1) · Genesys Engage API: Provisioning (1) · Genesys Engage APIs: Statistics (1) · In-browser WebRTC Support (1) · Inbound Voice IVR - TTS (1) · Outbound Analytics (1) · Outbound List Export (SFTP) (1) · Outbound List Import (SFTP) (1) · Outbound Restful API’s (1) · Outbound Short Message Service (SMS) Aggregation (1) · Outbound-Predictive (1) · Outbound-Preview - Pull (1) · Outbound-Preview - Push (1) · Outbound-Progressive (1) · Rich Media for Chatbots & Messaging (1) · WebRTC Media Service* (1)

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