Drilldown: Test Capabilities

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Test Capabilities > FEATURE LEVEL GEC AZURE: 2. USE CASE & NOTES : Genesys Cloud Resource Management (WE02) package should be positioned for new customers or Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20 or New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Social Engagement will be available when the rest of the suite is GA

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CATEGORY:
Digital (1)
NAME:
Mobile Chat (1)
FEATURE LEVEL GEC AZURE: (Click arrow to add another value)
STATUS GEC AZURE:
4. CONSOLIDATED (1)
STATUS GEC AWS:
1. STANDARD (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1)
CAPABILITY AWS:
None (1)

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