Drilldown: Test Capabilities

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Test Capabilities > FEATURE LEVEL GEC AZURE: 1. CAPABILITY & STATUS GEC AZURE: 3. PLANNED & TIME EAP GEC AZURE : 1Q21 or NA or _NA & NOTES : Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or Integration with 3rd party recording solutions or Nuance TTS or None

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CATEGORY:
None (1) · AI (1)
NAME:
Predictive Routing (1) · Recording Connector – Assisted Service (1) · Recording Connector – Self-Service (1)
FEATURE LEVEL GEC AZURE: (Click arrow to add another value)
STATUS GEC AZURE: (Click arrow to add another value)
STATUS GEC AWS:
0. NA (1) · 2. PM-CONTROLLED (1)
TIME EAP GEC AZURE: (Click arrow to add another value)
TIME PA GEC AZURE:
1Q21 (1) · TBD (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
Predictive Routing (1) · Recording Connector – Assisted Service (1) · Recording Connector – Self-Service (1)
CAPABILITY AWS:
None (1)

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