Drilldown: Test Capabilities
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Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& TIME PA GEC AZURE:
None
& NOTES
:
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20
or
Integration with 3rd party recording solutions
or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.
or
incl, SOW-145 ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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