Drilldown: Test Capabilities

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Test Capabilities > NAME : IVR PaaS or Outbound notifications / IVR & FEATURE LEVEL GEC AZURE: 1. CAPABILITY & NOTES : Genesys Cloud Resource Management (WE02) package should be positioned for new customers or Included in the base seat or Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or None

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CATEGORY:
None (1) · Outbound (1)
NAME: (Click arrow to add another value)
FEATURE LEVEL GEC AZURE: (Click arrow to add another value)
STATUS GEC AZURE:
1. STANDARD (1) · 3. PLANNED (1)
STATUS GEC AWS:
1. Standard (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
IVR PaaS (1) · Outbound notifications / IVR (1)
CAPABILITY AWS:
None (1) · IVR PaaS (1)

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